10 Mar 31% of Healthcare Providers Plan to Reevaluate Current Teleradiology Services

CapSite | Burlington, VT – The 2011 U.S. Teleradiology Study from CapSite represents a strategic assessment of the current teleradiology market.

The study provides unique Voice of Customer (VOC) insight from 360 healthcare providers across the U.S.

Study highlights:

• 31% of study participants currently using teleradiology services indicated that they have plans to reevaluate their current services in the next 18 months.
• The top reasons for re-evaluating teleradiology services are to find a better price and to find improved quality of service.
•  The most important measure of a quality in a teleradiology provider is highly-qualified radiologists conducting study readings.

 “We found that healthcare providers are generally satisfied with their current teleradiology service provider.  . Additionally, 65% of healthcare providers have been with their teleradiology service provider for more than three years,” says Brendan FitzGerald, Research Director for CapSite.

“It will be interesting to see how these levels of satisfaction are impacted by the consolidation we have seen in the market over the past six months,” FitzGerald continues.

Vendor Market Penetration / Share and Vendor Mind Share coverage includes:

Aris Teleradiology, Imaging-On-Call, Nighthawk Radiology, NightShift Radiology, OnRad, Radisphere, Rays, Teleradiology Solutions, US Radiology On-Call, and Virtual Radiologic.

About CapSite™

CapSite™ is a healthcare technology research and advisory firm.  Our mission is to help our healthcare vendor and provider clients make more informed strategic decisions.  The CapSite™ database is the trusted, easy-to-use online resource, providing critical knowledge and evidence-based information on healthcare technology purchases.  The CapSite database represents more than 120 healthcare technology categories and 800 vendors.   CapSite™ provides detailed transparency on healthcare technology pricing, packaging and positioning. 

CapSite has a strategic alliance with AHA Solutions to bring the CapSite database to the 5,000 AHA member hospitals.

When it comes to healthcare technology research, it helps to see all the details. Those details are now available with CapSite™.

To obtain a complimentary copy of the report Table of Contents, visit http://www.capsite.com