Q&A: Maximizing Profits in Hospital-Based Radiology Practices, Part 3

DiagnosticImaging | Increased regulations and higher fixed costs have many private radiology clinics across the U.S. choosing to affiliate with local hospitals or healthcare systems. Doing so, however, has raised new questions on the revenue side. Does it become easier or more difficult for a radiology practice to maximize its financial efficiency once it joins a larger healthcare system? What are the pitfalls — and the opportunities?

In this four-part series, representatives from Medical Management Professionals Inc., an Atlanta-based company that partners with ZirMed to provide billing services and revenue cycle management and practice management solutions to hospital-based doctors and practices, discuss operations, HIPAA 5010 and ICD-10 implementation, industry changes, and selection of an RCM partner.

Here, MMP’s Randal Roat and David Myrice talk about the industry.

Are there business advantages for hospital-based radiology practices compared with those in private practice? And what kinds of unique problems do they face compared to private practice radiologists?

Hospital-based radiology practices have a number of business advantages over independent imaging centers and/or clinics. Contracting with a large organization drives a lot of business for the radiology group, and typically the hospital will staff the radiology department, thereby relieving radiologists from direct management responsibilities and additional costs. In many cases equipment and other clinical resources are available from the hospital.

On the payment side there may be payer contracting advantages, depending on the size of the hospital, since the hospital serves a greater market share than a typical single radiology clinic might. Furthermore, current Medicare payment policies seem to be directing patients towards a hospital-based setting versus an independent practice setting.

As for challenges, the cultural integration of a radiology practice within the culture of the hospital is typically the biggest challenge. This is due to additional expectations of the radiology practice from a departmental chair or from management perspective. Sometimes the size of the hospital or the structure within the hospital’s decision-making can be less nimble and responsive than what can be achieved in a privately-owned clinic. Decisions such as equipment purchase, staffing, scheduling, budgeting, etc. are often achieved faster and with less.

Oftentimes there pressure to preserve hospital contracts — especially when certain contracts, such as teleradiology, are threatened. There is sometimes a disadvantage to how the hospital will dictate the various services the radiology practice will provide. The hospital may negotiate the ability or have the need to divvy out radiology services to other specialties in the hospital, or contract certain modalities of service. Compared to an independent clinic, the market would dictate those same services. This is a challenge faced by hospital-based radiology groups because the type of work they do affects staffing and other group elements.

Finally, a hospital-based group often has less control over its payer contracts than it would want. If the hospital requires it to participate in all contracts the hospital has, it reduces the group’s negotiating power.

What are the most common strategic mistakes that radiology clinics make when they align with a hospital or healthcare system?

Radiology practices often forget to identify the allegiances of their referral base. Some referral partners will stop referring, if they are not affiliated or do not like the proposed hospital or health system. Similarly, independent groups often don’t consider the implications of their independence on decision-making going forward; for example, in their marketing of the center, expansion or reduction of services or hours, and so on.

Other than 5010 and ICD-10, what kinds of challenges are coming in the next 12 to 18 months from a revenue standpoint? And how should radiology practices be preparing for them?

The first issue of concern is the Sustainable Growth Rate. As of January 1, 2012, there will be a projected 29.5 percent cut across the board for all medical services, including radiology. So, given the current economic backdrop and cost-cutting, it is recommended that radiology groups project this potential rate drop into their forecasted budget.

Another issue of concern is the extension of multiple-procedure payment reductions, which has the potential to be very problematic. Even more concerning is the fact this reduction is now being proposed on the professional reimbursement too. Radiology groups should “run the numbers” to see how these reductions might impact their practice.

Of greatest importance to how Washington policy rolls out to the commercial sector is radiologists’ ability to affect change. Every radiologist and radiology employee can and should be sending a message to legislators asking that they re-analyze the Medicare Physician Fee Schedule. Radiologists can vocalize opinions and predictions on what these types of financial and payment policies will do to the practice of radiology and how that will affect Medicare beneficiaries.

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Kyle Henneberry, M.D.

Associate Chief Medical Officer
Dr. Kyle Henneberry is a radiologist, health-tech innovator and one of the founders and principals of Direct Radiology. A native of Spokane, Washington, he graduated with honors in Biomedical Engineering from Northwestern University, received his medical degree from Case Western Reserve University in Cleveland, Ohio, and completed radiology residency at the University of Colorado. Dr. Henneberry has United States, Europe, Australia, and New Zealand.

Jerry Lee

Chief Technology Officer

Jerry Lee has over 25 years of experience in healthcare IT. and has been with ONRAD since 2013. As the CTO, he is responsible for developing the organization’s technology strategy including IT infrastructure, application development, data analytics, cybersecurity and overall risk management. Lee’s focus is on strategic road mapping, leveraging emerging technologies and business intelligence to automate, streamline and optimize business processes. He previously worked as a senior healthcare IT consultant, where he implemented best practices, policies & procedures, and risk mitigation strategies for a variety of clients. He also previously worked as the Business Intelligence and Analytics Project Manager for a leading healthcare SaaS organization. He graduated with a B.S. from the University of California, Irvine.

Leandra Hutchinson

President, Direct Radiology

Leandra Hutchinson joined ONRAD alongside the acquisition of Direct Radiology in December 2024. Hutchison has broad experience in the healthcare industry, spending her career in healthcare technology and innovation. Prior to joining Direct Radiology in 2019, Leandra was the co-founder and Vice President of Operations of a health-tech company specializing in radiology analytics and healthcare asset management. Previously, Leandra worked in marketing, strategy, and operations roles for more than 10 years at a $7B integrated delivery system of hospitals and medical centers with more than 900 employed physicians. Hutchison earned her Bachelor’s degree from Kent State University and graduate certificate in health care policy and administration and MBA from the University of Toledo.

Ron Jackson

President, AllRads

Ron Jackson serves as President of AllRads at ONRAD, bringing over 30 years of comprehensive healthcare leadership across the provider, payer, and technology landscape. With deep expertise in radiology, he has spent more than 25 years in revenue cycle management, operations, finance, and practice management roles at leading organizations including HBOC, Per-Se Technologies, McKesson, and Zotec Partners. At ONRAD, Jackson leads day-to-day operations and strategic execution of AllRads, drawing on his cross-functional experience to drive efficiency, scalability, and growth. His 360-degree perspective of the healthcare ecosystem uniquely positions him to align organizational strategy with market dynamics in teleradiology and imaging services.

Alix Vincent, M.D.

Chief Medical Officer

Dr. Alix Vincent was one of the founding physicians at ONRAD. With over 26 years of radiology leadership experience, Dr. Vincent oversees medical staff activities, including patient safety, quality, and risk management initiatives. He manages ONRAD’s Regional Medical Directors, evaluates staff physicians, and drives clinical improvements to enhance physician alignment within the organization. Additionally, Dr. Vincent leads medical operations and played a key role in developing the company’s PACS and RIS Network capabilities. He previously served as Chief Radiologist and Chairman of the Radiology Department at Riverside Regional Medical Center. Dr. Vincent holds an M.D. in Radiology from Loma Linda University.

Lyn Mize

Chief Financial Officer

Lyn Mize serves as Chief Financial Officer at ONRAD, a role she has held since June 2022. With over two decades of experience in financial leadership, Mize has held CFO positions at various healthcare organizations, including Sunset Media Entertainment and Oncology Convergence, Inc. She also served as Vice President of Accounting at Health Choice and System Director of Accounting at Scottsdale Healthcare. Mize has a strong background in financial management, having worked with Banner Health and Greeley Medical Clinic, where she provided financial leadership for multi-specialty clinics and physician networks. Mize holds extensive expertise in driving financial performance and strategic growth across the healthcare sector and has a B.S. from DeVry University and a Masters from Grand Canyon University.

Dave Engert

President & CEO

Dave Engert started at Onrad as President and CEO in 2017. Engert is a seasoned healthcare executive with over 35 years of experience and a proven track record of leading and transforming healthcare technology organizations to drive growth and improve operational and financial performance. He previously served as President and CEO of Nighthawk Radiology, the largest teleradiology provider, and led its successful sale to vRad. Engert also held the role of President and CEO of Quality Care Solutions (QCSI), a leading provider of health insurance software, which was sold to Trizetto. Additionally, he has held leadership roles at McKesson, HBOC, and other notable companies and invested in several healthcare technology ventures. Engert holds a B.S. in Industrial Engineering from Louisiana State University.