Administrative Assistant

Job Title:          Administrative Assistant

Department:      Operations and Finance

Reports To:       Director of Operations and Billing Manager

Summary: Under direct supervision, performs a variety of administrative tasks in support of the Operations and Billing Departments.

Duties and Responsibilities:

  • Performs general secretarial duties to include but not limited to: scanning, filing,creating folders, data entry, mail distribution, etc.
  • Creates and modifies various documents using Microsoft programs (Excel & Word)
  • Greets visitors and directs visitor(s) to appropriate party
  • Answers phone lines and responds to caller’s questions or directs the call to the appropriate party
  • Tracks and prepares various quality assurance and turnaround time reports and files for customers
  • Handles and maintains all subpoenas and medical/billing records requests
  • Mail returned info to billing vendor and patient checks to lockbox
  • Print patient demographics and reports for billing vendor
  • Maintains Medicare split billing excel spreadsheets
  • Monitors RFI system and assist physicians with obtaining additional information necessary to bill
  • Performs all other related duties as assigned

Qualifications and Requirements:

  • High School diploma or equivalent and (2) years of related experience
  • Maintain privacy of confidential records, correspondence and/or files
  • Strong computer skills; knowledge of the basic functions of Microsoft (Outlook, Excel & Word)
  • Strong organizational, prioritization skills; attention to detail
  • Strong communication skills; written and verbal
  • Excellent interpersonal skills; positive and flexible
  • Ability to handle simultaneous projects; work independently and efficiently

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