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31% of Healthcare Providers Plan to Reevaluate Current Teleradiology Services

CapSite | Burlington, VT – The 2011 U.S. Teleradiology Study from CapSite represents a strategic assessment of the current teleradiology market.

The study provides unique Voice of Customer (VOC) insight from 360 healthcare providers across the U.S.

Study highlights:

  • 31% of study participants currently using teleradiology services indicated that they have plans to reevaluate their current services in the next 18 months.
  • The top reasons for re-evaluating teleradiology services are to find a better price and to find improved quality of service.
  •  The most important measure of a quality in a teleradiology provider is highly-qualified radiologists conducting study readings.

 “We found that healthcare providers are generally satisfied with their current teleradiology service provider.  . Additionally, 65% of healthcare providers have been with their teleradiology service provider for more than three years,” says Brendan FitzGerald, Research Director for CapSite.

“It will be interesting to see how these levels of satisfaction are impacted by the consolidation we have seen in the market over the past six months,” FitzGerald continues.

Vendor Market Penetration / Share and Vendor Mind Share coverage includes:

Aris Teleradiology, Imaging-On-Call, Nighthawk Radiology, NightShift Radiology, OnRad, Radisphere, Rays, Teleradiology Solutions, US Radiology On-Call, and Virtual Radiologic.

About CapSite™

CapSite™ is a healthcare technology research and advisory firm.  Our mission is to help our healthcare vendor and provider clients make more informed strategic decisions.  The CapSite™ database is the trusted, easy-to-use online resource, providing critical knowledge and evidence-based information on healthcare technology purchases.  The CapSite database represents more than 120 healthcare technology categories and 800 vendors.   CapSite™ provides detailed transparency on healthcare technology pricing, packaging and positioning. 

CapSite has a strategic alliance with AHA Solutions to bring the CapSite database to the 5,000 AHA member hospitals.

When it comes to healthcare technology research, it helps to see all the details. Those details are now available with CapSite™.

To obtain a complimentary copy of the report Table of Contents, visit http://www.capsite.com

Kyle Henneberry, M.D.

Associate Chief Medical Officer
Dr. Kyle Henneberry is a radiologist, health-tech innovator and one of the founders and principals of Direct Radiology. A native of Spokane, Washington, he graduated with honors in Biomedical Engineering from Northwestern University, received his medical degree from Case Western Reserve University in Cleveland, Ohio, and completed radiology residency at the University of Colorado. Dr. Henneberry has United States, Europe, Australia, and New Zealand.

Jerry Lee

Chief Technology Officer

Jerry Lee has over 25 years of experience in healthcare IT. and has been with ONRAD since 2013. As the CTO, he is responsible for developing the organization’s technology strategy including IT infrastructure, application development, data analytics, cybersecurity and overall risk management. Lee’s focus is on strategic road mapping, leveraging emerging technologies and business intelligence to automate, streamline and optimize business processes. He previously worked as a senior healthcare IT consultant, where he implemented best practices, policies & procedures, and risk mitigation strategies for a variety of clients. He also previously worked as the Business Intelligence and Analytics Project Manager for a leading healthcare SaaS organization. He graduated with a B.S. from the University of California, Irvine.

Leandra Hutchinson

President, Direct Radiology

Leandra Hutchinson joined ONRAD alongside the acquisition of Direct Radiology in December 2024. Hutchison has broad experience in the healthcare industry, spending her career in healthcare technology and innovation. Prior to joining Direct Radiology in 2019, Leandra was the co-founder and Vice President of Operations of a health-tech company specializing in radiology analytics and healthcare asset management. Previously, Leandra worked in marketing, strategy, and operations roles for more than 10 years at a $7B integrated delivery system of hospitals and medical centers with more than 900 employed physicians. Hutchison earned her Bachelor’s degree from Kent State University and graduate certificate in health care policy and administration and MBA from the University of Toledo.

Ron Jackson

President, AllRads

Ron Jackson serves as President of AllRads at ONRAD, bringing over 30 years of comprehensive healthcare leadership across the provider, payer, and technology landscape. With deep expertise in radiology, he has spent more than 25 years in revenue cycle management, operations, finance, and practice management roles at leading organizations including HBOC, Per-Se Technologies, McKesson, and Zotec Partners. At ONRAD, Jackson leads day-to-day operations and strategic execution of AllRads, drawing on his cross-functional experience to drive efficiency, scalability, and growth. His 360-degree perspective of the healthcare ecosystem uniquely positions him to align organizational strategy with market dynamics in teleradiology and imaging services.

Alix Vincent, M.D.

Chief Medical Officer

Dr. Alix Vincent was one of the founding physicians at ONRAD. With over 26 years of radiology leadership experience, Dr. Vincent oversees medical staff activities, including patient safety, quality, and risk management initiatives. He manages ONRAD’s Regional Medical Directors, evaluates staff physicians, and drives clinical improvements to enhance physician alignment within the organization. Additionally, Dr. Vincent leads medical operations and played a key role in developing the company’s PACS and RIS Network capabilities. He previously served as Chief Radiologist and Chairman of the Radiology Department at Riverside Regional Medical Center. Dr. Vincent holds an M.D. in Radiology from Loma Linda University.

Lyn Mize

Chief Financial Officer

Lyn Mize serves as Chief Financial Officer at ONRAD, a role she has held since June 2022. With over two decades of experience in financial leadership, Mize has held CFO positions at various healthcare organizations, including Sunset Media Entertainment and Oncology Convergence, Inc. She also served as Vice President of Accounting at Health Choice and System Director of Accounting at Scottsdale Healthcare. Mize has a strong background in financial management, having worked with Banner Health and Greeley Medical Clinic, where she provided financial leadership for multi-specialty clinics and physician networks. Mize holds extensive expertise in driving financial performance and strategic growth across the healthcare sector and has a B.S. from DeVry University and a Masters from Grand Canyon University.

Dave Engert

President & CEO

Dave Engert started at Onrad as President and CEO in 2017. Engert is a seasoned healthcare executive with over 35 years of experience and a proven track record of leading and transforming healthcare technology organizations to drive growth and improve operational and financial performance. He previously served as President and CEO of Nighthawk Radiology, the largest teleradiology provider, and led its successful sale to vRad. Engert also held the role of President and CEO of Quality Care Solutions (QCSI), a leading provider of health insurance software, which was sold to Trizetto. Additionally, he has held leadership roles at McKesson, HBOC, and other notable companies and invested in several healthcare technology ventures. Engert holds a B.S. in Industrial Engineering from Louisiana State University.